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NCFE CACHE Level 2 Certificate

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.

Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

What you will learn

This free course is split into 8 manageable units:

  1. Principles of team leading
  2. Understand business
  3. Understand how to communicate work-related information
  4. Understand how to deliver customer service and resolve problems
  5. Understand how to develop working relationships with colleagues
  6. Introduction to coaching
  7. Introduction to mentoring
  8. Understand personal development


  • Achieve a nationally recognised Level 2 qualification
  • Evidence your competency to employers
  • Further your personal and professional development
  • Learn at a time that suits you without the need to attend college
  • Understand the importance of clear communication
  • Online
  • Paper-based

6-8 weeks

Studying via distance learning means you can choose when and where you study.

This course is available:

  • Paper-based
  • Paper-based learning with online assessments – No exams


  • Learners must be aged 19 or over as of the 31/8/2019
  • Learners must be living in Scotland and have lived in the EU for the last 3 years
  • Learners cannot be on another government funded course or apprenticeship


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